Terms of Service
Our Terms outline your rights and obligations. Privacy Policy and Terms work together to define your full relationship with tikus4d and your data.
LEGAL REFERENCE
Your Privacy, Secured at tikus4d
We built tikus4d to be transparent about how we handle your account, payment details and personal information. When you open an account with us, your data protection is...
Data ProtectionAccount SecurityPayment SafetyPrivacy FirstIndonesia Compliant
Our Privacy Policy Framework
tikus4d operates in supported regions of Indonesia where local law permits. We collect only the information needed to verify your account, process your DANA, OVO, GoPay and QRIS transactions, and keep your lobby experience smooth. Your personal data—name, email, payment details and account history—is stored securely and never shared with third parties outside our payment processors and legal compliance partners. We use
encryption for all sensitive information and limit access to authorised staff only. You have the right to request, correct or delete your data by contacting our support team.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
SUPPORT
Privacy Questions? We're Here.
Live Chat Support
Ask a privacy question directly in-app. Our team responds during lobby hours to clarify how we handle your account and payment data.
Email Data Requests
Request a copy of your personal data or ask about our privacy practices by emailing our compliance team. Responses sent within seven working days.
Account Settings
Manage your privacy preferences, communication opt-outs and data-sharing choices directly from your account dashboard without leaving the lobby.
WHY THIS PLATFORM
Trust Signals in Our Privacy Approach
Encryption Standard
All payment and personal data moves through industry-standard SSL encryption. Your DANA, OVO, GoPay and QRIS details never travel unprotected across our systems.
Third-Party Audit
Our data practices are reviewed annually by external security auditors to ensure compliance with Indonesian data protection expectations and payment processor standards.
Processor Partnerships
We partner only with certified payment processors for DANA, OVO, GoPay and QRIS handling. Each processor meets strict data security and isolation requirements.
Transparent Logging
All access to your account and payment records is logged. You can request an activity report to see who accessed your data and when, on demand.
No Selling Your Data
We never sell, rent or transfer your personal information to marketing firms, data brokers or unaffiliated third parties outside our operational needs.
Policy Updates
When we change our privacy practices, we notify you in-app and via email at least 30 days before the change takes effect. You control whether to continue.
BENCHMARKED
Consistent Privacy Across Our Pages
Cookie Policy
Cookies track your lobby navigation and remember your preferences. This separate policy explains exactly which cookies we use and how you can disable them.
Payment Security
Our payment page details how DANA, OVO, GoPay and QRIS transactions are secured, encrypted and verified—complementing privacy rules for financial data.
Account Recovery
If you forget your password or lose access, our recovery process confirms your identity using the personal data you provided. Privacy settings apply here too.
Dispute & Complaint
When you file a dispute or complaint, we handle it under privacy rules. Your complaint data stays confidential and is processed only by authorised staff.
Data Retention
We keep account records for seven years after closure for audit and legal compliance. Personal data outside this window is deleted securely on schedule.
Jurisdiction & Contact
This policy is governed by Indonesian law where tikus4d operates in supported regions. Our contact details appear at the end for all privacy inquiries.
What Your Privacy Covers Here
Account Registration
When you open an account, we collect your name, email, phone and ID number for verification. This data is encrypted and accessible only to our security team.
Payment Information
Your DANA, OVO, GoPay and QRIS details are tokenised—we never store your full bank credentials. Tokens are deleted when you remove a payment method.
Lobby Behaviour
We log which games you open, how long you browse, and your lobby navigation patterns. This helps us improve your experience—never sold to advertisers.
IP & Device
Your IP address, browser type and device fingerprint are recorded for security. We use this to detect unusual login attempts and protect your account from fraud.
Communication Records
Chat messages, support tickets and emails you send are stored for seven years. You can request transcripts or ask us to delete specific conversations.
Withdrawal & Identity
For withdrawals, we may request proof of identity or address. This complies with local anti-money-laundering law. Your documents are stored securely and deleted after verification.
Privacy Questions Answered
We never store your full payment credentials. Instead, we use tokenisation—your payment method is converted into a unique token that we can charge without holding sensitive data. Tokens expire when you remove a payment method or request deletion.
No. We share data only with certified payment processors (for DANA, OVO, GoPay and QRIS processing), law enforcement if required by court order, and auditors reviewing our security. We never sell or rent your information to marketers.
Account records, transaction history and communication logs are retained for seven years after your account closes, for audit and legal compliance. Personal data outside this window is securely deleted on schedule.
Contact our support team with a deletion request. We can anonymise your account and delete non-legal-hold data immediately. Transaction records required for compliance remain encrypted and inaccessible to the lobby.
Email our compliance team or use live chat in-app. We respond to privacy concerns within 14 days. If unresolved, you can escalate to Indonesia's data protection authority where local law applies.
Yes. If a breach affects your personal information, we notify you by email and in-app message within 48 hours, explain what happened, and outline steps we took to secure your account and data.